Maybe you just reboot your Nest Hub, but it keeps unresponsive with the black screen. You can use this tutorial on how to fix Nest Hub black screen unresponsive after factory rebooting this device and try to unplug and re-plug it.
If you are encountering this problem, you can try two methods. It depends on the model of your Nest Hub.
How to fix Nest Hub black screen unresponsive – First gen
- When you buy the Nest display, what is included in the box is the official power adapter. Therefore, make sure that you are using it.
- Find a different power outlet, plug the device and try to reboot. If this issue failed to fix, place your device in Recovery Mode.
- To do so, unplug your device and then hold down the volume button and at the same time plug the device in.
- Release the volume button if your Google Nest Hub turns on.
- Try Factory data reset once your device boots into this mode.
Second gen Nest Hub
If you have Google Nest Hub second generation, here is how to fix the black screen unresponsive issue:
- Make sure that you are only using the official power adapter for your Nest display.
- Plug your device by using a different power outlet. Next, try a Factory Data Reset.
- If the steps above did not work, check the back of the Nest display. After that, unplug the power cord for ten seconds.
- Next, plug it back and then wait until you can see the screen with the G logo appear.
- Repeat step one, 10 times. Once plugged the power cord back in, you need to wait for a moment. This is important because your device needs time to reset. If it is ready to set up, you will see “Welcome to Google Home” on the screen.
That is the complete tutorial on how to fix nest hub black screen unresponsive. If the black screen issue is still there, it can be because of the temporal bugs after having a recent update.
The last important thing to know that the unstable connection can make the condition is a bit worse. It can make your Google Nest Hub has this black screen issue. Therefore, you need to check the speed of your internet connection. It is the right way to verify if the issue occurs because of the unstable internet connection. You will need a smartphone or a PC to run this internet speed test.
More useful tips about Nest Hub display problems:
- How to Fix Google Nest Hub Does Not Turn On
- How to fix Nest Hub Stuck on Grey “G” Screen
- Google Nest Hub Glitch. Try Again Later [How to Fix]
- Nest Hub Boot Loop How to Fix
- How to Fix Google Nest Hub Keeps Restarting
- How to Fix Horizontal Lines on Nest Hub Screen
- Google Nest Stuck on Recovery Mode (1st, 2nd, and Max)
- Ghost Touch Issues on Nest Hub
Update!
Based on the thread, you can try your old google hub after a while. If your hub is stopped working before, and then wait for some days or weeks, and plug it in. Some users did this and their displays worked like there was no issue. In this case, probably worth plugging back in now since it can be because a new firmware update.
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