Having YouTube Premium keeps showing ads on Nest Hub Max is frustrating. Many users go with YouTube family plan but it is getting adverts before songs when they asked the Home Hub to play something.
Nest Hub Community Specialists have investigated this problem. They claimed that they have finally resolved the problem with YouTube Premium subscribers to get ads while casting.
How to Fix YouTube Premium Keeps Showing Ads on Nest Hub Max
If in the future, you still experience YouTube Premium keeps showing ads on Nest Hub Max, here are the following ways to fix it:
1. Refresh/Reboot
You can refresh Nest Hub Max and observe to see the difference. To do so, reboot the WiFi router, and after the network is back up, you can do the same thing on your Nest Hub Max.
2. Send Feedback
This method is offered by the Community Specialist on Nest Hub Community official website. Sending feedback can help the team to do further investigation. You can send the feedback by using keyword “GHT3 Getting Ads when Playing YouTube Music on Nest Hub Max”. From your feedback report, you can add the details of what has been happening, the firmware version of your device, and your location. Note that when you send the feedback report, wait the issue occurred, and immediately send the report.
3. Turn on Device Usage Data and Crash Reports
If you have not send any feedback, then follow the steps below to enable Device Usage Data and Crash Reports on Nest Hub Max:
- Launch the Google Home app
- Choose the speaker or display device card
- From the top-right, choose Settings and then select Recognition and sharing
- Turn on Send Nest Hub Max device usage and crash reports to Google.
4. Change Home Preference
In some cases, it is possible if you have YouTube premium account and Google Home app is run through your smartphone. But, YouTube basic was from other family member’s smartphone. This can cause the ads keep showing on your Google Nest Hub Max.
If so, change the Google Home preference to “no default provider” to fix this issue. This method is effective if you have multiple devices or users.
5. Fix Credentials
You can start Google Music streaming to your Nest Hub Max. After that, open Google Home app from your smartphone. Tab on the affected speaker, choose Open App on YouTube Music, choose Account (upper right) > Manage Google Account (it is about the account connected to your YouTube Premium membership should be displayed at the top).
Go to the Data and Privacy tab, scroll down to find Apps and Services, and then choose YouTube.
Here, click on YouTube and there is a web login. Log into the account linked to my YouTube Premium subscription. During this step, you need to do two-factor authentication. Once logged in, you backed your way out to Google Home app and restart casting YouTube Premium.
This method works if you have 2 homes with added Google devices.
6. Other Methods
Since you are subscriber that pay for this service, then you want to fix this issue immediately. One of the possible solutions to try is to factory reset your Nest Hub Max. Alternatively, you can try to unlink and relink your device.
If you may still see the ads, it can be because the internet connection is drop and lose track of your info. So, the ads will show up. Therefore, you need to log in and out of your account to solve this problem.
Other topics related to YouTube issues on Nest Hub:
Try those methods to fix YouTube Premium keeps showing ads on Nest Hub Max. Hopefully, everything goes back as before!
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